pcb888 Terms and Conditions

1 Acceptance and Agreement

pcb888 ("Platform", "we", "us") provides an online gaming and betting service for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you ("User", "you") and pcb888.

By using the pcb888 website, mobile app, or any related services, you agree to abide by these Terms. If you do not agree with these Terms, please refrain from using our platform.

These Terms, together with our Privacy Policy, Responsible Gaming Policy, and the terms and conditions of any specific game or promotion, form the complete agreement governing your use of the pcb888 platform.

2 Eligibility Requirements

To register and use the services on pcb888, you must meet the following eligibility requirements:

• You must be 21 years of age or older ("For 21+ Only").
• You must be a real person and operate the account in your own name.
• You must be of sound mind and capable of managing your gaming responsibly.
• If you have previously been banned or had an account closed by pcb888, you are not permitted to open a new account.
• Each individual may create only one account.

3 Account Registration

3.1 Registration Process

To open an account on pcb888, you must provide accurate and complete personal information. If the information provided at the time of account creation is false or incomplete, the account may be closed at any time.

3.2 Identity Verification (KYC)

pcb888 may request the following documents to verify your identity at any time:

• A copy of your National Identity Card (NID) or passport.
• Proof of residence (utility bill or bank statement).
• Proof of ownership of the payment method.

Deposits and withdrawals may be limited until verification is complete. It is your responsibility to keep your account secure.

3.3 Password and Security

Keep your account password completely confidential. Do not share your login details with anyone. If you notice any suspicious activity on your account, contact us immediately.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods can be used to make deposits on pcb888: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all payment methods is ৳200.

Deposited funds are generally credited to your account promptly. If a payment is not confirmed, please contact our support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Once a request is successfully processed, funds are generally sent within 1 hour.

• Withdrawal requests can only be made to a payment account registered in your own name.
• Withdrawals may be delayed if the verification process has not been completed.
• If the wagering requirements of a bonus have not been met, winnings from that bonus cannot be withdrawn.
• pcb888 reserves the right to suspend a withdrawal if fraud or irregularity is suspected.

4.3 Currency and Conversion

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Any foreign currency conversion will be carried out by pcb888 at the applicable exchange rate.

5 Bonuses and Promotions

5.1 Welcome Bonus

For new players, pcb888 offers a 100% bonus on the first deposit up to ৳15,000. For example, depositing ৳1,000 gives a bonus of ৳1,000 for a total balance of ৳2,000; depositing ৳32,000 gives a maximum bonus of ৳15,000 for a total of ৳47,000.

5.2 Wagering Requirements

A 15x wagering requirement applies to the welcome bonus. This means winnings from the bonus can only be withdrawn after placing bets totalling 15 times the bonus amount.

5.3 General Bonus Policy

• Each promotion has its own terms and conditions, which will be detailed on the promotion page.
• A bonus can only be claimed once, unless otherwise stated.
• If a bonus is claimed using multiple accounts or a third-party payment method, that bonus will be cancelled and the account will be closed.
• pcb888 reserves the right to modify, suspend, or cancel any promotion.

6 Game Play Rules

6.1 Fair Play

All games on pcb888 are conducted following fair play principles. Our games are powered by reputable software providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — which use Random Number Generators (RNG).

6.2 Betting Limits

Each game has set minimum and maximum betting limits, which are displayed on the game page. If incorrect odds or bet amounts are set due to a technical error, pcb888 reserves the right to void that bet.

6.3 Technical Issues

If a game is interrupted mid-round due to server error, network disruption, or other technical issues, pcb888 will determine the outcome of that round in accordance with its established policy. pcb888 is not directly liable for technical failures but will make every effort to resolve issues fairly.

7 Responsible Gaming

pcb888 believes in responsible gaming. We place the highest importance on the mental and financial wellbeing of our players.

• You can set your own deposit limits, betting limits, and session time limits.
• If you feel that gaming is having a negative impact on your life, there is an option to voluntarily suspend or permanently close your account.
• Parents are advised to use parental control software to prevent minors from accessing the platform.
• Always keep in mind that gaming is a form of entertainment — not a source of income.

For more information, visit our Responsible Gaming page.

8 Prohibited Activities

The following activities are strictly prohibited on the pcb888 platform:

• Fraud, deception, or exploiting the system in an unfair manner.
• Creating multiple accounts to take advantage of bonuses.
• Using a third-party account or payment method.
• Using any automation software, bots, or scripts on your account.
• Using the platform for money laundering or illegal fund processing.
• Attempting to hack, phish, or carry out other cyber attacks on pcb888's systems.
• Harassing, threatening, or insulting other players.
• Accessing from a region that is officially prohibited or restricted.

Violating these prohibitions will result in immediate account closure and forfeiture of the balance.

9 Account Suspension and Closure

9.1 pcb888's Rights

pcb888 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or dishonest activity.
• Failure to complete identity verification or provision of false information.
• Prolonged account inactivity.

9.2 User Rights

You may request closure of your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

10 Privacy and Data Protection

pcb888 places the highest importance on protecting your personal information. Our platform is secured with SSL encryption and we follow international data protection standards.

Your information is not sold to any third party. For full details on how your information is used, please read our Privacy Policy.

• Your information is used for service delivery, identity verification, and fraud prevention.
• Information may be disclosed to regulatory authorities in compliance with applicable law.
• You have the right to request access to, correction of, or deletion of your information.

11 Limitation of Liability

pcb888 is not liable for the following:

• Interruption to games or transactions due to internet connectivity issues.
• Errors by third-party payment service providers.
• Issues with the user's own device or software.
• Service changes resulting from amendments to applicable laws or regulations.
• Unforeseen technical circumstances or force majeure events.

pcb888 always strives to provide the highest quality of service, however the platform operates on an "as is" basis and no guarantee of uninterrupted service is given.

12 Dispute Resolution

If you wish to raise a complaint regarding a transaction, game result, or any service-related matter, please follow the process below:

1. First, report the issue to our 24/7 live chat support.
2. Provide a detailed description of the issue, along with relevant screenshots and the time it occurred.
3. Our team will endeavour to provide an initial response within 72 hours.
4. For complex matters, additional information or documents may be requested.

pcb888's decision will be considered final, but the principles of fairness and transparency will always be upheld.

13 Terms Changes

pcb888 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, we will:

• Clearly mention the updated date on this page.
• Attempt to send a notification to the registered email.
• Provide a clear notice on the platform.

If you continue using the platform after the changes, you will be considered to have accepted the revised terms and conditions. Therefore, it is recommended that you visit this page regularly.

14 Contact & Support

If you have any questions or uncertainties about these terms and conditions, please contact us. Our support team is ready to provide service in Bengali 24 hours a day, 7 days a week.

• Live Chat: 24/7 direct Bengali support available.
• Email: [email protected]