Responsible Gaming —
Your Safety is Our Commitment
At pcb888, we believe gaming is truly enjoyable only when it stays within limits. Your safety and mental well-being are always our top priority.
Why is responsible gaming important?
Online gaming should be an entertaining activity, not a primary source of income. pcb888 always wants our users to play with peace of mind and in a safe environment. Uncontrolled gambling can cause serious harm to personal, family, and financial life. That is why we follow multiple protective tools and policies to help you play consciously and responsibly.
Self-Exclusion Feature
If you feel gaming is getting out of control, you can suspend your account for a set period at any time. This feature helps you take a temporary break and assess the situation. Our support team is available 24 hours a day to assist with this.
Setting Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your budget in check. Once a limit is set, it cannot be increased before the specified period ends. This way, you stay in full control of your own spending.
Time Limits and Time-Out
Spending too much time gaming? Use our time-out feature to temporarily close your account for anywhere from 24 hours to 6 weeks. This break will help you make decisions with a clear head.
Protection for Minors
pcb888 strictly enforces a 21+ age limit. Age verification is mandatory when opening an account. If there are minors in your family, use family safety software on your device so they cannot access gaming sites.
24/7 Support and Guidance
If you feel gaming is affecting your life, contact our live chat support without delay. Our trained support team is always ready to help in Bengali. Your conversation will be kept confidential.
Gaming History Review
Log in to your account at any time to view your betting history, deposits, and withdrawal details. Staying aware of your own gaming patterns is the first step toward responsible gaming.
For ages 21 and above only
To open an account and play on pcb888, you must be 21 years of age or older. Gambling by minors is prohibited by law in Bangladesh and is harmful to their mental development. We verify any suspicious account immediately and reserve the right to close it if necessary.
Recognising the signs of problem gaming
While gambling may start as entertainment, for some people it can turn into an addiction. If you notice the signs below in yourself, seek help right away.
⚠️ Be alert if you notice these signs
- A tendency to place more bets to recover lost money
- Trying to stop gaming but failing to do so
- Hiding your gaming from family and friends
- Neglecting work or studies because of gaming
- Taking loans or asking others for money to fund gaming
- Feeling restless or irritable when not gaming
- Turning to gambling to relieve stress
Responsible Gaming Tips
Following these simple habits will keep gaming enjoyable and safe at all times.
- Set a separate budget for gaming and do not go beyond that limit.
- Set a time limit before each session and stick to it.
- Avoid playing when drinking or under mental stress.
- See gaming as entertainment, not as a way to earn income.
- If you lose, accept it without frustration and take a break.
- Talk openly with family and friends about your gaming habits.
- Review your gaming history regularly and analyse your patterns.
- Take part in other leisure activities alongside gaming.
How to use the safety tools?
pcb888 gives you the ability to manage your own gaming. Follow these simple steps.
Log in to your account
Log in to your pcb888 account and go to the "Account Settings" section. Find the "Responsible Gaming" option there.
Set a deposit limit
Set your preferred daily, weekly, or monthly deposit limit. This limit will take effect immediately.
Time-out or self-exclusion
Choose a time-out for a temporary break or self-exclusion for longer-term protection. Select your preferred duration and confirm.
Contact support
For any issue or further assistance, contact our live chat support. We are ready to help in Bengali 24/7.
Important information: Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentionally designed this way so that you can make sound decisions in moments of temptation.
Keep deposit limits in mind: The minimum deposit at pcb888 is ৳200 and the minimum withdrawal is ৳1,000. Withdrawals via bKash, Nagad, Rocket, and bank transfer are completed within just 1 hour. Always play within your means.
Has gaming become an addiction?
If you feel gaming is getting out of your control and is harming your relationships, work, or financial situation, contact our support team right away. We will give you the right guidance and connect you with professional help if needed.
Our support team is always by your side
We are ready to help you with any concern or issue related to gaming. Your privacy is fully protected.
24/7 Live Chat
Any time, day or night — speak to us in Bengali via live chat support. Our trained team will help resolve your concerns.
Email Support
For detailed issues, contact us by email: [email protected] — we will respond as quickly as possible.
Complete confidentiality
All conversations between you and us are kept strictly confidential. Share your concerns with us freely.
Questions and answers about responsible gaming
Self-exclusion is a feature that lets you voluntarily block access to your account for a set period of time. This period can range from 1 week to a longer term. Once activated, it cannot be cancelled before the set period ends. To activate it, contact our live chat support.
Lowering your deposit limit takes effect immediately. However, increasing the limit requires a waiting period — this is intentional, to prevent decisions made in the heat of the moment. For any questions about changing your limit, contact our support team.
No. Only individuals aged 21 or older may open an account and play on pcb888. Age verification is mandatory during account registration. If there are minors in your household, you should use family safety software on your device and keep your account details secure.
Watch for these common signs: a tendency to spend more and more time and money, placing more bets to chase losses, hiding your gaming, strain in family relationships, and problems with sleep or work. If any of these signs appear, contact support without delay or take a break on your own.
A time-out is a temporary break — typically from 24 hours to a few weeks. It is for those who want a short pause. Self-exclusion is a longer-term solution — it is for those who feel that gaming is causing serious problems in their life. During either option, promotional emails are also paused.
Yes. Your account balance will be fully secure during self-exclusion or a time-out. Once the exclusion period ends, you will be able to withdraw as normal. Contact us via live chat or email for more details.
Play safely, stay happy
Play with us with responsible gaming assured. pcb888 offers slots, cricket betting, live casino, and much more — all in a safe and secure environment.